Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.7
Location
7.3
Service
8.0
Dining
6.0
Guest reviews
7.2/10
based on 3 reviews
5.5
5.5/10 based on 551 reviews
Alistair
United Kingdom,
January
2024
7.2/10
The hotel is conveniently located close to shops and the Ipswich city center but can be wet in certain areas. The rooms come with beautiful hot water for tea making facilities but might have unvacuumed carpets. The dining offers grilled food but is served in plastic storage containers. Overall, it provides decent value for money.
Rooms
7.0
The rooms come with beautiful hot water for tea making facilities, but carpets may be unvacuumed.
Service
8.0
The hotel offers room service, laundry, and airport shuttle services.
Location
7.0
The hotel is conveniently located close to shops and the Ipswich city center, but certain areas can be wet.
Dining
6.0
The dining experience features grilled food served in plastic storage containers.
Facilities
8.0
The hotel offers a range of facilities for guests.
John
United Kingdom,
October
2023
7.0/10
The hotel offers beautiful rooms with hot water and tea making facilities, although some carpets were not vacuumed. The service was good, including room service, laundry, and airport shuttle. The location is convenient, close to shopping centers, shops, and attractions in Ipswich, but some areas were wet. The dining experience featured grilled dishes, but some meals were served in plastic storage containers. Overall, a stay here has its ups and downs, but it offers decent value for the money.
Rooms
8.0
The rooms were lovely with hot water and tea making facilities, but some carpets were unvacuumed.
Service
7.0
The service was good, providing room service, laundry, and airport shuttle.
Location
7.0
The hotel is close to shopping centers, shops, and attractions in Ipswich. However, some areas were wet.
Dining
6.0
The dining experience had grilled dishes, but some meals were served in plastic storage containers.
Facilities
7.0
The facilities were decent, meeting basic needs for a comfortable stay.
Willie
United Kingdom,
May
2023
7.6/10
I had a mixed experience at this hotel. The rooms were equipped with tea making facilities and had beautiful hot water, but the unvacuumed carpets were a bit of a letdown. The service was top-notch, offering room service, and efficient laundry and airport shuttle options. The location was convenient and close to shops and the event I attended, also near a shopping center for a quick bite. The dining experience wasn't great, serving meals in plastic storage containers, although the Italian grilled meat was tasty. Overall, the facilities were decent, but there is room for improvement.
Rooms
8.0
The rooms had tea making facilities and beautiful hot water.
Service
9.0
The service was excellent, including room service, laundry, and airport shuttle options.
Location
8.0
The hotel's location was convenient, close to shops, the event I attended, and a nearby shopping center for quick meals.
Dining
6.0
The dining experience was a bit disappointing with meals served in plastic storage containers, except for the Italian grilled meat which was delicious.
Facilities
7.0
The facilities were decent, could be improved for a better experience.